*
> Hecon X56 printer <
 
 


This document describes how to set the baud rate, load fonts, images, and firmware to a Hecon X56 printer.

 

Initial Printer setup (for brand new printers only, as received from Hecon):

Note: this step is already performed by Envipco prior to installation in an RVM.

Set printer to 57600 baud:

The RVM requires the printer to be set to 57600 baud otherwise the RVM will fail for "no response from printer".
To determine the current baud rate: turn off printer, remove paper. Turn printer on then feed paper to automatically print a test ticket which indicates the baud rate under "SETTINGS | communication" such as 57600 - 8 - NO - 1.
New printers may have the baud rate set to 115200.

Install Coupon Designer 1.4.8 (on Windows) or later if not already installed.
Connect printer to PC's COM port.
Run Coupon Designer, click "file | options" and make sure the printer COM port is set correctly then click "Set Hecon X56 to 57600 baud".
To verify the baud rate: turn off printer, remove paper. Turn printer on then feed paper to automatically print a test ticket which indicates the baud rate under "SETTINGS | communication" which should be 57600 - 8 - NO - 1.
The printer will retain this baud rate even if the printer is turned off.



Windows driver installation: (one-time PC setup)

Shut down any programs that are using this COM port such as WinRVM, Coupon Designer, On-screen keyboard, etc.

Download S-684-015-Extendo-WindowsXp78Driver-R4-V2_00g-BETA-2013FEB22.zip and unzip to a folder. This folder should now contain 8 subfolders:

- Api
- Documents
- Driver
- Fonts
- Other
- Samples
- Sources
- Tools

Note: if an older version of the drivers are already installed and you wish to upgrade to the new drivers, you must uninstall the old drivers first by running "\Tools\Exo-Uninstaller.exe" and rebooting.

Click "start | control panel | printers and faxes".
Click "add a printer | next | local printer | next". Select COM port connected to printer such as COM1 (or COM4-9 if using a USB to serial adapter).
Click "next | have disk". Browse to the "Driver" folder and select Hengstler-Extendo-X56.inf.
Click "ok | next". Select "No" for use printer as default. Click "next", "do not share this printer", next. Select "No" to "do you want to print a test page". Click "next | finish".
Click "continue anyway" to the hardware installation window that pops up.
If you are prompted for the location of "Exo_UserInterface.dll", browse to "Driver\I386" and click OK.
You only need to install the Windows Drivers once (not every time you connect a Hecon printer to your PC).

Configure driver for the proper COM port and baud rate as described below.



Firmware update:

To determine the printer's current firmware version: load paper into printer to print the information ticket which lists the current firmware version under the "firmware" section.

Install the Hecon Windows drivers (see above) if you haven't already done so.

Connect printer to PC's COM port and remove paper from printer.  If using an interactive RVM, following these instructions to connect printer.

Shut down any programs that are using this COM port such as WinRVM, Coupon Designer, On-screen keyboard, etc.

Make sure the printer driver is configured for the proper COM port and baud rate as described below.

Run Exo-UploadTool.exe in the "Tools" folder from the Windows driver.
Verify status is "CONNECTED". If it isn't:
- Verify the cabling, correct COM port, and above steps. If using a USB to serial adapter the port number may change if you plug it into a different USB port. If this happens you'll need to set the WIndows driver to the correct COM port (see device manager's port setting for correct port), and set the baud rate to 57,600 and enable hardware flow control).
- To see if you have the correct COM port run Coupon Designer, configure the proper COM port in the options and attempt to print an existing coupon (load an ECD file then click the printer icon).
- If it still doesn't communicate, run "\Tools\Exo-Uninstaller.exe", reboot, then reinstall the Windows driver above.

Select upload file "Extendo-Firmware-S684014-R3-V1_02-FINAL-2010APR30.ExoBin" from the firmware folder inside HeconX56Firmware2010-04-30.zip then click "upload to printer".

Note: for netbook PCs with small screens, you may not be able to see the "upload to printer" button at the bottom of the screen. As a workaround, install the AltMove utility then press the left Alt key, the left mouse button and drag the window upwards.

When complete, turn printer off and on then feed paper into the printer to automatically print a test ticket.
Verify the ticket printed indicates "firmware version: R3-V1.02-FINAL / Date Apr 30 2010".

To free up the COM port for another program such as WinRVM, configure the printer driver as described below.

If using an interactive RVM, reverse these instructions to reconnect the printer and RVM cables to their original positions.


 

To load the Latin-1 font (for characters with diacritical marks such as "" and the euro symbol ""):

Connect printer to PC's COM port and remove paper from printer. Shut down any programs that are using this COM port such as WinRVM, Coupon Designer, On-screen keyboard, etc.
Make sure the printer driver is configured for the proper COM port and baud rate as described below.

Run Exo-UploadTool.exe in the Tools folder.
Verify status is "CONNECTED". If it isn't, verify the cabling, correct COM port, and above steps. You may need to run "NET_STOP_SPOOLER" in the "OTHER" folder, then "NET_START_SPOOLER" to get it to communicate. You may also need to reboot your PC.
If it still doesn't communicate, try the following one at a time:
- Update the USB to serial adapter's driver.
- Uninstall the X56 printer from the control panel then add the printer again.
- Run "\Tools\Exo-Uninstaller.exe", reboot, then reinstall the Windows driver above.

Select upload file "Exo-Cs0-Cp9-CP1252-Latin-1-secondary.ExoBin" from the Fonts folder then click "upload to printer". Note: for netbook PCs with small screens, you may not be able to see the "upload to printer" button at the bottom of the screen. As a workaround, install the AltMove utility then press the left Alt key, the left mouse button and drag the window upwards.

When complete, turn printer off and on then feed paper into the printer to automatically print a test ticket.
Verify the ticket printed indicates "Exo-Cs0-Cp9-CP1252" for "FONT #2".

Note: after loading this font to the printer, the fonts in Coupon Designer named "4, 6, 7, 13" are changed. The fonts named "4 (bold), 6 (bold), 7 (bold), 13 (bold)" remain the same, and as before, have a limited number of characters with diacritical marks (no lower case, no euro symbol, etc).
It is recommended that the bold fonts not be used in countries that require characters with diacritical marks.
Note: to use the Euro character in Coupon Designer, in the "Update text" window, change the "character set" drop-down box to "regular".

FYI: How "Exo-Cs0-Cp9-CP1252-Latin-1-secondary.ExoBin" was created: unzipped Exo-Cs0-Cp9-CP1252-Latin-1.* Font\Exo-Cs0-CodePages.zip. Ran Exo-FontTool and selected "Exo-Cs0-Cp9-CP1252-Latin-1" for each of the 4 font sizes.  Select "Secondary Font". Entered "Exo-Cs0-Cp9-CP1252-Latin-1-secondary.ExoBin" under "upload file selection" then clicked "create font upload file".

To free up the COM port for another program such as WinRVM, configure the printer driver as described below.



To load the wide font (for Greek characters):

Note: this step is already performed by Envipco prior to installation in an RVM.

Connect printer to PC's COM port and remove paper from printer. Shut down any programs that are using this COM port such as WinRVM, Coupon Designer, On-screen keyboard, etc.
Make sure the printer driver is configured for the proper COM port and baud rate as described below.

Run Exo-UploadTool.exe in the Tools folder.
Verify status is "CONNECTED". If it isn't, verify the cabling, correct COM port, and above steps. If it still doesn't communicate, run "\Tools\Exo-Uninstaller.exe", reboot, then reinstall the Windows driver above.
Select upload file "wide font.ExoBin" from this same folder then click "upload to printer".
When complete, turn printer off and on then feed paper into the printer to automatically print a test ticket.
Verify the ticket printed indicates "wide font: wide font test".

Note: to use Greek characters in Coupon Designer, in the "Update text" window, change the "character set" drop-down box to "Greek":

FYI: How "wide font.ExoBin" was created: ran Exo-WideFontTool and selected Exo-WideFont-Korean.24X24.ExoWcs. Entered "wide font.ExoBin" under "upload file selection" then clicked "create wide font upload file".

To free up the COM port for another program such as WinRVM, configure the printer driver as described below.



To upload images to the printer:

There are 3 ways to do this:

  1. With the printer connected to the RVM, run WinRVM and select menu item "Send to RVM | Printer tickets... | Store images in Hecon/Swecoin printer...".
    This process can be done remotely while WinRVM is in Unattended Mode.
     
  2. Connect the printer to the PC, run Coupon Designer and select menu item "File | Store images in Hecon/Swecoin printer...".

    If the Windows printer driver is using the COM port, first configure the printer driver as described below.
     

  3. Connect printer to PC's COM port and remove paper from printer. Shut down any programs that are using this COM port such as WinRVM, Coupon Designer, etc.
    Make sure the printer driver is configured for the proper COM port and baud rate as described below.

    Run Exo-ImageTool in the Tools folder and selected bitmaps for the desired Ids.
    Enter "test.ExoBin" under "upload file selection" and click "create image upload file".
    Run Exo-UploadTool and select upload file test.ExoBin then click "upload to printer".
    Click "reset printer".

    To free up the COM port for another program such as WinRVM, configure the printer driver as described below.


 

To configure the printer driver for the proper COM port and baud rate:

Click "start | control panel | printers and faxes".
Double-click the X56 printer then click "Printer | Properties".
Click the "Ports" tab and select the COM port such as COM1 (or COM4-9 if using a USB to serial adapter).
Click "Configure Port..." and set
    Bits per second = 57600
    data bits = 8
    Parity = None
    Stop bits = 1
    Flow Control = Hardware
Click "OK" then "Close".

Double-click "NET STOP SPOOLER", then "NET START SPOOLER" in the "Other" folder from the Windows driver.



To configure the printer driver to free up the COM port:

Click "start | control panel | printers and faxes".
Double-click the X56 printer then click "Printer | Properties".
Click the "Ports" tab and select "File:" as the port.
Click "OK" then "Close".

Double-click "NET STOP SPOOLER", then "NET START SPOOLER" in the "Other" folder from the Windows driver.

(currently down)

         word = Microsoft Word document (download free viewer from Microsoft)
          floppy = downloadable software
          Need translation? Try Google translate
          page last updated: 12/16/15 05:15 PM