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Configuration for NexCycle/Replanet RVMs in CA   [updated 5/15/13]  


Before starting, make sure you have the store name, store number, RC#, site ID (obtain from tinab@envipco.com), and the technician's cell phone number/email address.

Verify the PC's time/date are correct.

WinRVM configuration:

Update WinRVM to the latest version
Run WinRVM, click "Host | Check for WinRVM program update". If an update is available, select "Download and install the new version".
If WinRVM displays RVM Comm Port errors such as "no response from RVM", click the red X on the toolbar several times, then WinRVM will continue the update (or you can disable the RVM comm port in the options).

Retrieve NexCycle-specific files
Click WinRVM's "Host | Receive NexCycle files from host" menu item and select "yes" (required internet connection).
This will also import the NexCycle-specific WinRVM settings.
Verify the email address(es) to receive RVM errors in WinRVM's Misc options window which is displayed for you.

If using a 64-bit Operating System:
you will get a prompt "Do you want to create c:\program files\WinRVM". Choose No, then from the Host Options under "compression settings", click the "Use 7-zip" button and verify "both in folder" is set to "C:\Program Files (x86)\WinRVM".

Check the RVM COM port / RVM Communications
If WinRVM logs the error "Invalid RVM Comm Port (is adapter unplugged?)" or "Error in RvmCommPortCheck(): 8002: Invalid port number":
Enter the RVM Comm Options then click "Run Windows Device Manger" in the top-right. Expand "Ports | USB adapter | properties | advanced" to determine the COM port number of your USB to serial adapter. Set the "RVM COM Port" in WinRVM to match.

Click the button on the WinRVM toolbar to make sure the RVM is communicating. If you get an error make sure the RVM's baud rate matches WinRVM's, and both are set for RS232.

In WinRVM's Unattended Mode options:
Set the Site ID to the ID assigned by Envipco, typically 27xxxx.
Set the Site Name to the store name and number such as "Safeway 1711". This is used in the error emails.



RVM configuration:

Verify RVM's software version is 5/15/12 barcode-client via WinRVM's "Retrieve from RVM | Info" menu (or button on the WinRVM toolbar) .
If the RVM version is older than 5/15/12:
-
Load this version of software to the RVM via WinRVM's "Advanced | Install RVM Program" menu, then:
- Configure as a "can+glass+Plastic" crush RVM with Hecon C56 printer.
- Load bin configuration file "silos.LC" (uses bin full sensors for all bins in the following configuration):
  Bin 01 (Mixed PET)
  Bin 02 (Aluminum)
  Bin 03 (Clear Glass)
  Bin 04 (Colored Glass)

Load RVM parameters "NexCycle tri parms.txt" by selecting “Send to RVM | Parameters” then select the file “NexCycle tri parms.txt” (just start typing “Nex” and it will pop up).

Click "Advanced | Set/modify RVM info" and enter the store name such as "Safeway".
For the store number, enter the store number and the RC# in this format: "736   RC#15099". This info is printed at the top/bottom of the receipts.

Send the vouchers to the RVM via WinRVM's "Send to RVM | Printer tickets | All vouchers" menu item.

Click "Advanced | RVM configuration list" and click "Fill list by asking RVMs", click OK, then click Save.

Click "Host | Receive file from host only" to receive the barcode files specific to this site (if available). Once the files are received they are deleted from the server. WinRVM will download barcode updates automatically in the future.



Aircard configuration (performed by NexCycle):

Follow the instructions appropriate for your aircard model:

new Pantech UML295

Browse to www.mbb.vzw.com (this address is actually on the air card, the internet is not working yet).

Install enhanced app and run

In menu setting select auto connect.

Click SAVE SETTINGS at the bottom of the screen. You may have to move the screen up to see this.

Click OK.

Air card set up complete.

 

 

old Pantech UML290

Install VZ Access Manager software (from c:\download, latest version, ver 7.7.1.5 or later) then insert aircard. Click the signal-strength meter icon in the taskbar then right-click "Verizon Wireless" then choose "Properties". Click the Profile tab then change "Autoconnect" to "Always connect automatically" and uncheck "Autoconnect only if no alternate internet connection is available" then click OK.

Download UML290_LAN_Mode.zip, unzip and read the included pdf for instructions which explains how to run "UML290 LAN Mode Setting SimpleTool.exe" (make desktop shortcut).

Make sure the wireless modem is set to 3G only mode:
Run VZAM, press Ctrl-D then enter “diagvzw” as the password.
In the settings enable “HDR only (EVDO)”.
Save (takes a while).

In VZ Access Manager go to "Options | Preferences:
- Under the "Connect" tab set "Device connection preference" to "LAN adapter - Auto-connect", uncheck "Auto-connect Wi-Fi" and uncheck "Automatically switch from WWAN to Wi-Fi".
- Under the "VZAM Update" tab, set "check for updates" to "Never".

Also Run UML290PMTool_v1.0.0.2.exe (make desktop shortcut)

- With your UML290 inserted into your computer but NOT connected to the network, launch the Pantech Modem Application
- Click the "read" button - this will read the current settings of your Pantech UML290.
- Under "Pref_mode", check the "CDMA/HDR Only" option. In the "HDR Service Configuration" section, check the "Rev A" option. Your settings should look like the below sample:
 


Pantech UML290 Prefer Mode Tool Version 1.0.0.2
 

- Click on the "Write" button to save the settings.

You may need to delete any Verizon Dial-Up Networking connection.

 



Install LogMeIn software (after aircard installed, performed by NexCycle):

First change the PC's name to a unique name: click Start then right-click Computer and select Properties. Scroll down and click "Change settings" to the right of "Computer name". Change the Computer Description to the store name and number such as "Safeway1234", then click "Change..." next to "to rename this computer" and change the computer name to match such as "Safeway1234", click OK then restart PC. This is to avoid problems with LogMeIn.

There are two ways to install LogMeIn, choose one method:
- Run c:\cf1500\LogMeIn NexCycle.msi (click the folder icon on the WinRVM toolbar to open c:\cf1500). If the file is missing you can download it from the NexCycle\Programs folder on the FTP server with the
Explorer2 program (or copy this file to a memory stick prior to going to the site).
- Run IE and browse to www.LogMeIn.com and login with your email and password (obtain LogMeIn invite from software engineering). If LogMeIn lists a "Profile" at the top, select "Profile of Envipco". Do not use the nexcyclervms@yahoo.com account! Click "Add Computer" then run the installation program

Choose "Typical" installation.
For the computer description, use the same description above such as "Safeway1234".
For the Computer Access Code enter "EnvipCycle". Keep defaults for rest of install.

Once installed, go to the Options then click "Preferences":
Under General Preferences: disable LogMeIn notification messages and uncheck "Use display accelerator".
Under Advanced Preferences: configure LogMeIn to "never send an error report" under "Error Reporting".
To click OK you may need to temporarily hide the taskbar by right-clicking the taskbar | properties | auto-hide the taskbar.



FAQ

The PC displays “ETD control center has stopped working”.
If the touch-pad tray icon isn’t displayed go to the mouse area of the control panel to display it via the ELAN tab, select "Display static icon".
Right-click the touch-pad tray icon and select “Property of Touch-Pad”. If “Unable to connect to the Synaptics Pointing Device Driver” is displayed, select “yes” to “Do you want to uninstall the Synaptics driver now?”. Close all open windows then restart the PC.
It appears to be caused by having the Synaptics and the Elan touchpad drivers installed at the same time.

The PC's clock loses the correct time.
Install the NetTime program from http://www.timesynctool.com/ and configure it to sync the time via the internet every 4 hours.
The installer “NetTimeSetup-314.exe” is also at /NexCycle/Programs/ on the FTP server.







Initial PC configuration (Performed by Envipco):

Set PC's time zone to Pacific time zone.

Make sure no errors (yellow exclamation marks) are reported in the Device Manager (click "Start" then type in "Device Manager" in the search box then click "Device Manager" in the list). To eliminate errors in you may need to update the drivers for the following devices:
LAN
Card reader
VGA

I downloaded the drivers from http://us.acer.com/ac/en/US/content/drivers to the Downloads folder then ran setup.exe for each from there.

Disable power management on the USB hubs and USB to serial adapter:
1. Click "Start" then type in "Device Manager" in the search box then click "Device Manager" in the list
2. Double-click Universal Serial Bus controllers to expand it, right-click first USB Root Hub, and then click Properties.
3. Click the Power Management tab.
4. Uncheck "Allow the computer to turn off this device to save power" then click OK.
5. Repeat for each USB Root Hub.
6. Click "Ports" then double-click "ATEN USB to serial bridge" then follow steps 3 and 4 above.

Install Xplorer2 Lite for remotely transferring files via FTP (ftp://ReimagineData:Coke9257Bigfoot@ftp.envipcotech.com/NexCycle/).

Install Microsoft security essentials, in "settings | scheduled scan", configure to use 10% CPU usage. Disable the "No anti-virus" and "no backup" warning if not using anti-virus software.

[Optional] Enable system restore (click "Start" then enter "system restore" in the search box then click "system restore" at the top of the list then follow instructions if it says it's disabled).

Install WinRVM 3.4.8 or later then follow installation instructions.

Copy all files from \NexCycle on the FTP server (excluding folders) using the Explorer2 program to c:\CF1500. Use the Bookmarks menu to access the FTP server.

WinRVM Configuration:

Import the WinRVM settings
Exit WinRVM.
Double-click "C:\CF1500\WinRVM NexCycle registry settings.reg" then "yes" to add the information to the registry.

FYI, the file "
WinRVM NexCycle registry settings.reg" sets the following in WinRVM:

General Options:
Uncheck "Use eDAS 2007 recmod format"
Xbarcode.tbl barcode naming convention
Disable "Enable supplemental barcodes in RVM when sending barcodes".
Enable "automatically center store name and number on vouchers".
Set "Ping internet connection every X minutes" to 15.

RVM Comm Options:
38.4K baud, RS-232 (for single RVM)
Enter the RVM Comm Options then click "Run Windows Device Manger" in the top-right. Expand "Ports | USB adapter | properties | advanced" to determine the COM port number of your USB to serial adapter. Set the "RVM COM Port" in WinRVM to match.

Host Options:
Set "Connect via" to "LAN".
Use "Envipco" for host and error servers
Set "Errlist column 8 override character" to "B" so that an email is sent for all RVM errors (requires WinRVM 3.3.1 or later).
Enable "Passive connection" (requires
WinRVM 3.3.5 or later) to avoid FTP problems.
Send data to host every day around 23:00 (stagger times)

Unattended Mode Options:
Set the Site ID to the site ID assigned by Envipco, typically 27xxxx. Set to 270000 if unsure.
sleep time: 16:00
wake time: 10:00
sleep all day on: Sun Mon
Set "Automatically return to Unattended mode after X Minutes in Manual Mode" to 45, enable "Auto-enter this mode on startup".
Set "Number of times to reboot PC if no RVMs are responding" to 20.

Manual Mode Options:
Check "Parameter table" under "Prompt for file name when sending these tables to RVM"

Misc Options (previously in Reimagine Options):
email to send error to:
9095800368@vtext.com (as desired)
Sender:
 nexcycleerrors@gmail.com
Server: smtp.googlemail.com:587
password:
EnvipCycle
Enable "NexCycle daily report", set email address to: nexcyclervmstats@envipco.com

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          page last updated: 11/27/13 10:37 AM